Welcome to Guitar Sound

MONDAY - SATURDAY 9:30AM - 5:30PM
SUNDAY 10:00AM - 4PM

FOR EXPERT ADVICE CALL: 01243 539106

 
 

Customer Service


Deliveries
Guitar Sound uses fully insured next working day couriers, that means delivery should be the following working day to the day we despatch the goods.
The day we despatch should be the same day ou order the item if it is in stock and your order is received before 2pm.
If the item is not ready for immediate despatch, you will be contacted ASAP to advise and keep you up to speed with your order.
Delivery is free if you spend over £99, if below £99 in total then delivery will be advised at the basket.
Please see our Terms and Conditions below for full details.
Returns & Refunds
If you change your mind then you have 7 days to return the item/s to us for any reason
A full refund minus the original carriage charge should take between 3-5 working days after the goods are back and have been inspected.
You are responsible for returning the goods to us.
Faulty Goods
Within 28 days of the date of delivery, we will arrange for the collection and replacement of faulty goods
Outside of 28 days from the date of delivery, we will arrange for the return of faulty goods from us to the manufacturers for repair, under the terms of the manufacturers warranty.
This policy is invalidated if the goods have been altered in any way from the original condition, or if the fault is die to misuse by the purchaser.
Please see our Terms & Conditions below for full details.
Cookies & Privacy Policy
This section of our website will soon be updated with our full Cookies & Privacy Policy.  In the meantime they are avilable on request.
Terms & Conditions
This section of our website will soon be updated with our full Terms & Conditions.  In the meantime they are avilable on request.
© 2013 Guitar Sound Ltd. All Rights Reserved. Company Registration Number: 08223419 VAT Registration Number: 152400358